Local Removals Experts #1 Rated Local Removalists Across Sydney

ZOOM Removals #1 in Sydney ratings from the most reviews 4.7 from 700+ Google Reviews

Google Rating

4.8

Zoom Removalists Sydney

4.8

Joao Quintela

04:01 25 Jul 18

I've used Zoom Removalists twice now and both times had a great experience. This time around, Moey and his partner got me out of my old place and into my new one within a couple of hours. They were courteous, careful and went above and beyond what they had to do to make sure I had everything in place before they left. Super happy with the service and will think of you again next time!

Hariharan S

10:00 04 Jul 18

Jonathan and his team are the best. So positive and energetic all day. It was a long day to move from Sydney to Canberra and the drop of place is a town house with two levels and no lift and they were so good and so careful with everything that we didn't have any issue at all.Highly recommend these guys. They are amazing.

Charlotte Smith

06:36 14 Aug 18

Puneet and Sam did a great job today. They were punctual, rang in advance to say they were on their way and carefully moved all items from a 3 storey house. They worked tirelessly all day from 8.30am - 4.30pm. I would definitely recommend.

Manon Millaire

05:38 07 Aug 18

Horrible experience. Absolutely non- professional. Above and beyond unethical. The movers actually didn’t show up on the day and time we had reserved. No answer at the office, no answer on the emergency number. Got a return to our repeat messages about 4 hours later to say their movers didn’t show up that morning. No help or solution offered. Had to find a really costly last minute Plan B on our own. Really stressful situation, especially with kids. Avoid at any cost.

Courtney J

05:15 04 Aug 18

Frank and Chris did a great job in a tricky apartment space. Booking was really easy and great customer service at head office. Also love the free hire of used boxes.

Carl Montenegro

03:10 28 Aug 18

Had an amazing experience with Frank and Chris today! I highly commend them for the job they did for us today. They went beyond their way to help us with the move! Even organised disposal of our unwanted furnitures which we have been stressingabout the move. They were fast and very efficient. They are both lovely people too! They truly value their customers and took care in handling all our stuff. I highly recommend them for the service they have provided us!! we are glad we have booked with Zoom! even it was last minute they have accommodated us. thank you for the help.

Emma Ward

23:55 30 Aug 18

Frank and Chris were a really great team. Professional, friendly and very helpful and careful. I would recommend them for sure!Thanks guys

adam blanch

07:10 04 Sep 18

Had such a great experience with Zoom Removalists. Frank and Chris were absolutely wonderful, incredibly personable and very accomodating. My pick up address was on the 3rd floor of an old building with a dilapidated lift and they some how managed to negotiate the difficult space without damaging any of my furniture and with out complaint. They were punctual and managed to complete the task in less time than I had anticipated. I also had to run off to work a few times and I felt completely comfortable leaving them in my place alone. I would highly recommend Zoom Remoevelists…. Be sure you ask for Frank and Chris. Great guys and a great service. 5 stars

John Molloy

03:46 07 Sep 18

Puneet and Sam are very professional and friendly. They provide excellent service with best customer satisfaction. Really great to have them for my move. Really appreciate their hard work. Recommend to other

amanda jack

06:48 07 Sep 18

Great service. Nothing was any trouble for Frank and Chris, even when I changed my mind! Very polite, very pleasant, very efficient and I am very grateful to them. Highly recommended.

Nelley Youssef

02:12 09 Sep 18

I would like to highly recommend fantastic removalists Frank and Chris who worked very diligently with our furniture. Very friendly, professional people who went over and above our expectations. They removed and transported very heavy duty gym equipment and domestic disability equipment. I would highly recommend them both I would definitely use them again. Thank you very much. Great work.

Eden Grace Robertson

00:59 11 Sep 18

Good service that was efficient and organised. They called before arrival and confirmed the day before. However, did not wrap the mattress as requested. Got free call out for Tuesday which was good. Slightly expensive but overall a good service and would use again.

Feri Limento

03:28 11 Sep 18

I just had removed all my stuffs heavy stuffs (bed, fridge the whole apartment) to new place. Frank and Chris help me a lot. They’re very nice guys and they work hard and good. This is my first time using zoom removalist. They came on time and communication is good. I thought was so complicated but frank and Chris make it easy. I would highly recommended to all my friends and in the future I will book frank and Chris again. Thank you so much for today.

Richard Lornie

02:43 15 Sep 18

Frank and Chris were good guys, friendly and professional service. They got everything moved in quickly and easily no hassles at all. I’d recommend them to anyone looking to move locations and will be my first call if I every have to move again.

Joe Price

03:27 16 Sep 18

Second time we have used Zoom Removals, Frank and Chris showed up and we couldn’t have asked for better. Thoroughly professional guys, took great care with the furniture and nothing was a problem for them too move. Even when we were putting more stuff in the truck they were very quick and took great care. Wouldn’t hesitate to recommend these guys to everyone I know

Catherine Mc kenna

03:27 16 Sep 18

After I had issues with other removers not showing up and not happy with the parking that was provided. Frank and Chris showed up with extremely short notice. They done the job promptly and took great care of our belongings, they were friendly and are credit to the team at Zoom removals. I wouldn’t hesitate to use them again they were both great.

Daz Araullo

23:15 06 Dec 18

Frank and Chris helped us move today. I’ve used them before to move a treadmill: same great service. They were friendly and professional. They manoeuvred a steep flight of stairs, were careful with all the furniture and didn’t complain once. We’ll definitely use them again and recommend them to everyone. From Frank and Chris to the people who do the bookings in the office, considering we had to move our booking at the last minute, Zoom were great and easy to deal with.

John Gladstone

00:41 15 Dec 18

Frank and Chris did a great job. Helped moving all our furniture and also loving white goods on short notice. Highly recommend!

Chelsea Peters

22:14 10 Dec 18

Amazing service! In and out and treated my furniture so well! i was so amazed at how efficient the guys were which made my moving day so much easier with zero stress

Noel Vinson

20:01 26 Oct 18

We were alerted the night before our move of an issue with our pickup. Instead of our set time, we were pushed back a few hours due to an unforeseen issue. Obviously this was not ideal because of prior arrangements made with our new building. However, I am STILL rating Zoom Removalists as 5 stars. Why? Because Moey and his guys did such a wonderful job handling and transporting our things. Plus they were just all-around nice guys. I really appreciated the respect with which they treated our belongings. And because of the initial issue, Zoom amended the initial quote. At the end of the day, I really cannot complain about their service and would use them again.

Kerrie Smith

22:12 17 Dec 18

Hi, considering the move was long distance nearly two hours from Sydney and it’s was as hot as hades, the zoom fellas -frank and frank - were wonderful. No one lost their temper (I mean me 😉)and they were efficient, quick, careful and very respectful. I would certainly use zoom again. Thank you for making a stressful day, just before Xmas, a bearable one.

Joe Z

01:35 18 Dec 18

Frank and Chris were amazing, quick, super careful, friendly. This is the second time I’ve used them and couldn’t be happier. 100% recommend.

Kirsty Hampson

01:17 21 Dec 18

Frank and Chris were amazing. Not only did we have a lot of stuff, we had it in two locations and I have never had a faster move. They were lovely and very careful with all of our belongings and very courteous to my partner and parents. Would recommend them both & Zoom, very highly.

Simon Hampson

01:13 21 Dec 18

We had a great experience moving with Frank and Chris. Great customer service and careful moving of our things. Very smooth process and would highly recommend Zoom.

Joel Robbie

01:45 03 Jan 19

Frank and Chris from Zoom are lovely!! They were really careful with our stuff, really thorough with asking questions about what needed to go to our new place and where to unload. They were also very fast and efficient! Couldn’t recommend them more highly.

Christopher Navin

23:06 04 Jan 19

Frank and Chris we're awesome. Super quick and efficient. Didn't leave a trail of mess and even helped me move BBQ boxes from the garage to the back deck (this wasn't part of the move request) highly recommend these boys 👍🏼

Ken Kamau

00:25 18 Jan 19

Great guys...Rafe and his team showed up on time and did a great job.. They maintained a great attitude despite the crazy heat...and were done sooner than we expected. I will definitely use them again.

elaine chan

00:06 06 Feb 19

I got a call 20 minutes before the 2 guys arrived. That is good.The move was smooth, they take care of the very heavy sideboard. I got a complimentary cling wrap to protect the sideboard.It took the 2 guys few minutes to work out the top is separate from bottom. It is a rather ancient sideboard so I do understand.There was a slight misunderstanding about the charge rate, lucky I Had a print out of what was agreed. It was sorted out very quickly.I would use Zoom again

Friends of Cabarita Park and Wharf

01:55 23 Jan 19

The Men were very sweet and hard working, but communication was a big issue. They forced my husband to come with them (i am assuming to help them out all the way to campbeltown when he had to do stuff in the home to do.) Also i explained we to the lady we had a 3 tables and tall boys and a big lounge and yet they sent a small truck which required an extra load. Though this was easily rectified through one phone call. Their prices for collection and storage is pretty reasonable, especially for the amount of hour they did.

Doug Warner

09:48 01 Feb 19

The boys turned up as scheduled, we ran through what was required and they went about their work.They handled everything professionally, were very careful and courteous and and put everything where it was required.Thank you very much, it was a relief that the move went well and there were no damages or disappointments and the final price was within the ballpark of what was initially quoted.

Stephanie Lai

20:01 26 Jan 19

I had Moey and another guy. The were SO good. Very thorough, careful and efficient. 6Tonne truck was packed so well right to the door. Thanks boys. Will definitely be using you again!

gavina de luca

01:05 12 Feb 19

We had a last minute drama with our first removalists, we called zoom and they were able to come out the next day! none of our furniture was damaged and there was very effective communications with drivers and booking team. We paid more than what we initially planned for but we had a positive experience.

Clara Tse

23:06 11 Feb 19

This is our second time using Zoom Removalists to move house. Even though it was a terribly hot day in an even hotter apartment, our removalists tirelessly went up and down the stairs at our apartment block and handled both our furniture and possessions with care. Was very impressed by the way nothing was damaged and no boxes were lost!The move was speedy, though compared to the previous time we curiously didn't receive any paperwork, but I have no problems with their quality of service and would definitely use again.

Hazel Stephens

06:19 12 Feb 19

Thank you so much for a seamless and (almost!) fun day moving house. The two removal men were friendly, incredibly helpful and professional. They took excellent care of all our possessions and worked amazingly hard on a hot day. I would definitely recommend this company.

Kenny Wang

00:57 16 Feb 19

Zoom Removals were very professional, they took great care and they managed to stack an incredible amount of stuff into the truck making use of every nook and cranny. The two guys were strong, friendly, and very helpful. My brother used Zoom Removals last year and recommended them to me; it's now my turn to recommend Zoom Removals!!

Gee Johnny

06:30 07 Mar 19

They were not the cheapest quote available but they were also not that much more costly, within a 10% range. They were very professional and very careful and I would recommend them to my friends and use them again. Arrived on time and were nice gentlemen and did the job without any fuss. Thank you, great service!

Melissa Williams

23:25 15 Mar 19

Good communication. More expensive than other quotes and I felt that the drivers took a very long time to get from place to place - especially as I was driving the same trip in my car in about half the time 🤷‍♀️. However, the items were packed carefully, the communication was good. I would probably use Zoom again.

Vinai Lakhani

13:36 11 Mar 19

The guys who removed the items were very professional. Arrived on time and made sure that all items were removed and stored properly.I would just be careful with the office staff. They will under quote to get the job and than the price is increased on the day.

Alanna Warner

01:09 27 Mar 19

Very professional and efficient movers. Took great care with our furniture and belongings. Communicated well. Navigated heavy furniture/white goods down apartment stairwell with no problem. Best movers we have used. Would use them again and recommend to others. Easy booking and payment process. Reasonably priced and movers were very time conscious and efficient.

Christine Spears

23:31 27 Mar 19

Absolutely amazing service! We received a courtesy phone call on approach. We downsized from a 5 bedroom home in the Sydney's north west to a 2 bedroom apartment in Sydney's inner west. It was a challenging move, with our 3 seater lounge suite too big to put in the lift. Our wonderful team quietly and calmly suggested they would carry it up 3 flights of fire stairs safely into our apartment. Great outcome and amazing service! Highly recommended!

David L

09:32 30 Mar 19

Used these guys last week for my move from St Peters. Turned up on time. Friendly service especially from the ladies in the office. Have a lot of expensive furniture that their movers took great care of. Fast move, easy to navigate website. Really Recommended. Thanks guys!!!

Shane and Phoebe Ng

23:25 11 Apr 19

I coordinated a move on behalf of my parents, and these guys did not disappoint! There were two guys allocated to my parents for the move, one of which was called Richard. I heard from my dad that they were really professional, helpful, diligent and punctual. They were also very, very friendly. Good work guys! You did an awesome job and we highly recommend Zoom for anyone contemplating moving houses for a cost efficient price with great service.

Jonathan Gray

03:19 06 May 19

Zoom were amazing from the first point of contact. Very quick to respond with a quote and subsequent confirmation. Eleanor speaking to me ahead of the move to discuss number of movers, truck size, parking, access, etc, was very helpful, considered and well-informed. On the day itself, Richard and his friendly, polite team arrived exactly on time and moved our stuff efficiently and professionally. I would have no hesitation in using Zoom in the future, or recommending them to friends. Good job!

Carol Cahill

03:15 13 May 19

I've moved a number of times with Zoom and they are always amazing.Moey was our mover and he was awesome. They were fast, safe, quick and as always service with a smile. The bookings process is easy and efficient, they price matched an older quote I had and were willing to work with me the whole way through. They will double check the move the day before and will text you when they are about 10 minutes out. If I need to move again, I would 100% choose Zoom. I've recommended them to everyone I know and think they are amazing.

Fleur Audet

23:30 15 May 19

Jimmy & Jassi were extremely professional, fast moving and mindful of our belongings. I’ve had movers in the past that wasted time and these two did not mess around! Thanks boys for a job well done. Highly recommend.

Will Cu

05:46 19 Jun 19

The BEST. I havent had a better moving experience. The booking was easy and smooth. I was quoted a time between 7am - 8am and got a call at 6:59am that they were parked out front. It was pouring for most of the day and they worked tirelessly for more than 6 hours in the heavy rain. Could not be more impressed with the 2 guys that came. They took care of my stuffs and moved them with the utmost care. 100% would recommend and would definitely use them again.

Michael Shears

23:35 26 Jun 19

The two gentleman that moved me into my new home yesterday were very careful and deliberate with their actions. None.of our furniture was damaged nor the two places we were in, however, I was rather upset by the fact that I was charged a stair fee of $80 when my partner and I moved 95% of our furniture not only to the bottom floor of our apartment but also to the bottom floor of the building. At our new place we moved almost everything apart from 1 item up the stairs ourselves. The removalists we able to stay on the ground level for almost the whole move and I was still, not only charged the stair fee but charged the maximum stair fee. Not happy with that at all. Pretty much makes not want to either recommend nor use Zoom again.

Andy Drizen

05:22 05 Jul 19

Unfortunately the move from our 1 bedroom + study to our new apartment (which is only an 8 minute drive away) could not be completed in 11 hours. We purchased the "professional pre-packing" service as well as the move itself. Unfortunately the contractors that arrived had no idea that they were meant to pack, and one of them didn't have adequate professional packing experience. As we needed to vacate by the next day, those contractors packed as best as they could and I helped them; costing me a day of annual leave from my job.Although we were in contact with zoom at 8am, 1:30pm and 7pm, they weren't able to offer any solutions that would mean we could move inside a day.Ultimately after 11 hours, only 70% of the apartment was moved (not including some large items such as a desk and bookcases). Instead of their promise to "Save You Money and Make Moving a Breeze", they gave me a 36% discount (compared to how long it was estimated to take). I lost two days of annual leave and had to hire a van and move the remaining 30% of the apartment myself the next day.I will never use this company again.

Melissa Cremasco

10:30 23 Jul 19

Brilliant! 3 bedroom, two storey townhouse. The service from Fadi & his colleague was brilliant! Friendly, on time, careful, efficient & knew what they were doing. These guys are machines. Thank you so much for your assistance! Highly recommended. Will definitely use them again.

John Vuceric

09:53 25 Jul 19

Frank and Chris were exceptional. Easiest move I've ever experienced. Will definitely use Zoom again in the future. Thanks so much guys!UPDATE: Now a year later I used Zoom again to move. I couldn't be happier with the service, efficiency and care taken by Moey and his workmate.

Leah Krischock

04:21 23 Aug 19

I've used Zoom removals a few times now which is a testament that I like them. I haven't given five stars (or even four) because I feel I was overcharged by a half hour for my recent move. the total move took 6 hours and forty minutes and we were charged for seven hours, I understand that charges are per half hour lock of time but when my partner asked that they assemble a bed he was told it would cost a further half hour block of time. Had they worked up until the end of the half hour period I would have been satisfied.

Iris AB

01:52 20 Aug 19

Great service. We have used twice. They really work to the space you have and took good care of our belongings. Yousif and his team were exceptionally efficient, therefore saving us a lot of time and money. Highly recommend.

Peta Swan

05:11 27 Aug 19

Second time using Zoom and really happy with the whole experience. Yousif was fantastic on move day. He made it a quick and painless experience. Will definitely use again!

Stephen

06:51 29 Nov 19

Awesome job done by Neil and Harry on 27 Nov. Both guys were courteous, responsive and SUPER efficient - loading and unloading without a hassle. Can’t recommend these guys enough! Will definitely move with them again if opportunity arises. Great Job!!!

Sophie Coursaris

22:37 17 Nov 19

Had a great experience with this company - they were very professional and friendly. They called to confirm the time the day before and on the day, which was accurate. They followed all instructions and even offered to wrap my mattress for extra protection. I appreciated the extra effort that was made to bring my large bulky items up the fire stairs. This costed an extra $60 but I think the prices were fair.

Sue Gee

01:40 15 Nov 19

Jonathan and George were a great team. They were punctual, courteous and very helpful. They were good at solving the problems of getting large furniture through small doorways. They were friendly and polite all day, even though it was very hot, 37°. I would recommend them to others. Zoom Removals receptionist was also very efficient and helpful at booking in the details of the move. Thank you to all and I will probably use you again next time I have to move.

Zac Vereb

22:57 04 Nov 19

Removalists were prompt with timing and super quick about their work. All items were packed in the back of the truck carefully, and they provided blankets and straps to protect all of the furniture items and delicates. At the new house, we had to travel down 72 steps from the street to our front door, and these guys were RUNNING back up the stairs after they dropped off a load. 2 bedroom house move completed in 2.5 hours.

Kim Brien

11:12 29 Nov 19

Yousif is amazing! Punctual, polite, packed everything with care. Even helped me hook up my washing machine. I'd highly recommend him & the team at Zoom removals. This was the fourth time I've used them and they did not disappoint.

Catrina Pryor

05:24 17 Jan 20

Appreciated their hard work on a hot summer day.Had some initial communication issues. Zoom resolved these as well as the fee structure that was incorrect in the original quote. Zoom were unable to provide the boxes as advertised due to supplier shutdown period. Would have appreciated being told this prior to 5 days before our move when we called to request them. On the day the guys were great, fast and efficient with no damage or lost property. Home calculator is good to assist with how much we needed to move. Zoom offered an upgrade with an additional driver, which was definitely needed on the day.

Marie Gin

22:40 05 Jan 20

They came on time, were very good and timely. Protected our items and overall great experience. A bit disappointed that we had to pay an extra $70 to bubble wrap 2 night stands, and extra charge for fuel. They also charged the next half an hour for 10 minutes over knowing they stayed back to try to fit a cabinet in the wardrobe after I said it wouldn’t fit (and had no jobs after us).

Oliver Walsh

04:30 16 Jan 20

Moved our 3 BR apartment from Sydney to Canberra. Flawless experience with Zoom. Granted, they’re not the cheapest, but well worth the money. Very punctual, professional, nothing damaged, and prior to the move responded quickly to our email enquiries. Would highly recommend!

Rebecca Gurka

22:04 14 Mar 20

Had a fantastic experience with Yosef and his partner. They did arrive outside the time window I was given, however they called to inform me of this and it did not impact the removal timeframe. Everything was moved with professionalism and great care. The move was difficult with a steep set of stairs and heavy washing machine but they managed it all really well and without complaints. At the drop off location they even loaded items onto a trailer and secured them for my housemates father. Overall a fantastic service and would definitely recommend and use again!

Jeremy Chen

02:25 02 Mar 20

Have used Zoom many years ago and was pleased with their service, so engaged them again. However during this last move, one of the two removalists complained a lot during the job and also got hit with extra charges. Pros: Booking process was seamless before the job. Free boxes can also be collected easily and without relative hassle. Arrived on time. Didn't dawdle - moved relatively swiftly.

Allison Bianco

00:00 17 Mar 20

Was impressed by Lucas and friend shifting some furniture from Bowen Mountain to a unit in Ramsgate. Especially managing to fit a wooden dining table through the door. Would recommend to everyone. Well done guys.

Robyn Spencer

06:51 30 May 20

Never use this company. We were so ripped off, they were unprofessional, and tried to charge us $940 for a 1 bedroom apartment move. They tried to hustle us, asked how much we were paying for our apartment, took 8 hours, we actually had to hire a care and help them move the things they were so slow, and I am pregnant. They scratched our furniture and broke our plants, left our belongings in the street unattended, people were walking past looking so we had to sit with our stuff. When it came time to pay we had to go and get cash and the manager we were dealing with wasn’t available conveniently. We only had an apartment worth of things, not even a dining table. DO NOT USE THIS COMPANY

Lyndal Conroy

02:06 28 May 20

From the moment I emailed my quote inquiry to Zoom the amazing customer experience started. I got a call from Jade who was professional, experienced and friendly. She quoted me based on my items and we booked it in! I got two followup calls from the team keeping me informed leading up to the move date which gave me complete piece of mind. The truck arrived on time and the team were quick, efficient, professional, friendly and clearly experienced. Care was taken with packing the truck using blankets, ropes and space was utilised making all the items fit in the one trip. Absolute value for money without compromising professional service. Highly recommended, will definitely use again in the future. Thanks team Zoom!

E Thomas

22:57 18 May 20

Second time to use zoom. Rates may appear more expensive than some of the man and a van type options, but both times the teams have been professional, efficient and careful. And the premium is worth the speed and zero damage. Giving four rather than five stars because somehow the time always ticks over by just five minutes into the next chargeable hour.Would recommend Zoom.

Reneille Wilson

04:45 02 Jun 20

Minimum call out of 2 hours vs 4 for most other services suited us perfectly! The guys were very friendly and professional. My only tip is make sure you ask them to label in detail if that’s what you require - I have no doubt they would have happily done this if I asked!

Larnii Moed

02:03 02 Jun 20

Paul and Joy are amazing! Everything was fast and efficient. Value for money is A+++ Will definitely use again, cannot recommend enough! Thanks so much guys! 🙂

Virginia Roberts

08:36 16 Jun 20

Our experience with Fadi and his team was very good, they took a great amount of care in wrapping and securing all our furniture, prior to moving them up and down several flights of stairs, in very awkward nooks and crannies. The rates were very reasonable and even after completing the job, they asked if they could help in any other way. They were extremely conscientious in what they did and we have no hesitation, in recommending Zooms services and please ask for Fadi and his team, to make your move seamless. Virginia. *****

Simon Johnson

01:12 07 Aug 20

Honestly the best movers I’ve ever had. Fabio and John were consistently friendly (and hilarious haha), hard working, energetic and extremely careful with our stuff. As far as house moves go it was a real pleasure. I’ve had terrible movers in the past and this time we had the added pressure of having a young baby with us so getting good movers was such a relief. Even the concierge at the apartment building we were moving out of commented on how great they were and asked for their details in case other residents need movers in future. I highly highly recommend using Zoom.

Joan Sato

09:07 10 Aug 20

After calling several removal companies I spoke to Tash, impressed with her service I booked in my property move with Zoom. Jonathon and Noah did an excellent job on the day moving my furniture to my new home. They both worked efficiently as a team and handled each item with extra care. I highly recommend this company to move your furniture as they will go above and beyond for their customers.

Melis Ye

10:41 02 Jul 20

My Zoom experience was great. Tash did a great job in booking my move, super patient in answering all my questions. And on move day, Max and Deep did a fantastic job! They arrived on time and worked at a good pace going up and down stairs to move all the furniture and boxes! They took good care and everything got to the new place in same condition. They were also friendly and respectful. Highly recommend these guys! 🙂

Shaun Pattinson

23:41 11 Aug 20

Zoom Removals were fantastic - confirmation from both head office and Gabriel the night before. The boys were efficient, friendly and really quite amazing. The best moving experience I have had.

Natasha Gonzalez

07:44 21 Jul 20

We just had the best experience with Zoom. The booking process was really easy and the 2 guys that came and did our move were excellent (Gabriel and I’m so sorry 🙁 I forgot the other person’s name), they were on time, very polite and really efficient. We had a lot of big, heavy items and a lot of stairs and they had everything done in a very timely manner. Thank you so much for making our moving experience less stressful!!

Alvaro Casas Bedoya

03:09 27 Aug 20

Moey and his team were amazing Very careful with all my furniture and boxes It is a stressful process but they made it easyThanks!

Jason Kelly

23:53 02 Sep 20

Gabriel and Pedro were fantastic. Very professional and courteous and nothing was an issue for them. They moved an oversized couch in difficult moving condtions and did so without one complaint - highly recommend these guys.

Hugh O'Reilly

00:56 01 Sep 20

Prompt efficient service - arrived on time, no problems with the tight access and super cost effective. Can not recommend highly enough!

Penny Taylor

06:51 26 Aug 20

THE BEST. From the moment I requested a quote to the time of payment ZOOM were fabulous. Navigating the tricky time of an emergency, being interstate, and COVID, Tash and the team were highly responsive and flexible to our needs.Moe and his team were punctual and highly professional. Our belongings made it to Canberra in great time and perfect condition.I cannot thank the team enough.

Samuel Banister

23:26 18 Sep 20

Lucas and Douglas were excellent to deal with! Professional, efficient, and careful with our large and fragile items.

Stephen Bessant

07:07 19 Sep 20

Great job by Chris and Chris.Would happily use again.

Chloe Beesley

00:09 24 Sep 20

Couldn't recommend Moey & team highly enough 🙂 Punctual, professional and friendly! A seamless move from start to finish, thank you very much. Jade in customer service was also outstandingly helpful and friendly. Thank you!

Glenn Wykes

10:36 29 Sep 20

Tash and the boys were excellent!!! Whilst they were delayed, i cannot fault there application, care, manner amd efficiency. I am more than happy to recommend their services

Anna Vu

23:29 01 Sep 20

Highly recommend Zoom removalist! Not only are they affordable but the whole experience has been seamless and stress free. Thanks to Jade and Tash for being quick and responsive in Customer Service. Shoutout to Moey and Modi for the friendly, professional, and efficient service! We have requested them three times now and each time it gets easier. Thanks so much guys for handling all our belongings with care!

Brittany Lloyd

03:22 14 Sep 20

We called up the Thursday before we were due to move (on Monday) and the Zoom removals team was such a pleasure to deal with. We had a quote almoat immediately and were able to book in the move that day. Moey and his partner were professional, respectful and clearly knew what they were doing. We have a set of very steep stairs at the house we were leaving and they navigated them with apparent ease (even though it probably wasn't easy at all). We had been debating whether to hire a removalists and we are so happy we went with Zoom. The price was very worth the peace of mind!

Fiona Murphy McKinnon

06:22 11 Sep 20

Have used Zoom about 3 or 4 times now and have found them to be the best and most consistent value for the price. Enough flexibility in their fleet to suit small or large jobs and very up-front with estimates and logistics. Friendly admin staff taking calls and seem to care about customer service a bit more than most local price-friendly removalists. Will use again if I need to. Deep and Max did a great job.

João Paulo Murara

21:20 15 Sep 20

My local removal was done by LOHAN AND LUCAS. Both were friendly, efficient and experient professionals. Lucas show up earlier, before the truck arrives, and helped me to save a good street parking spot for the truck. All my furniture were transported with care and no damage at all.Before booking, I was talking to JEN from customer service. Jen was super supportive, always answering emails quickly and providing clear information. We agrred on a set price, which was great for my peace of mind.Thanks Zoom team, specially Jen, Lohan and Lucas for the great job.I had bad experience with other remalist in the past and I am so relieved in finding Zoom. Rest assure Zoom will be hired for my next removal. TA!

Eric Anthony Natapradja

02:50 02 Nov 20

UPDATED RESPONSE:In response to the below comment by Zoom.Seems like your response is to protect your brand of 'trying' to put customers first. Zoom sent a resolution agreement I've signed and sent it back and still awaiting payment. A few weeks later Zoom responds to my google review which is below.My only advice and resolution is have integrity. That is all, I don't want anything or refunds etc. What's done is done, my review is exactly how it happened, you can deny it all you want not my issue. But my review is valid, and it's for the people who want certainty (when moving can be so stressful). They should double check if the booking online is confirmed via phone call as well. All I recieved was a booking confirmation, no follow up the day prior as you mentioned that there was a change of time with the move or by email. In fact on the move day I called 3 times after 7am which you weren't even open yet (other issue - you're sending out drivers early morning and if they have issues they can't contact the customer, until your admin team arrives into the office) I was lucky to have one of your reps call me back just before opening hrs (8am) and told me that the truck wasn't available (probably 3rd party hire too not zoom owned) and I'd get the $50 discount for the inconvenience.I wish you luck. Maybe this was a once off issue, but that's why it's called a review. You take the good and the bad, maybe take it as constructive criticism. As I'm just one of the hundreds that have reviewed you. I'm the one disappointment by your response.ORIGINAL POST:If I can give 5 stars it’s towards Lucas and Douglas for their service moving our furniture. Can’t recommend them enough. But in terms of booking Zoom was horrible. We booked for the first slot booking which is 7-8am. The truck didn’t arrive until 1:30pm, the booking system needs to be sorted, we lost a lot of time moving because it also started raining in the afternoon. They offered us a $50 discount, we honestly should of negotiated for a bigger discount, but moving is already stressful enough. I don’t recommend using Zoom to anyone. But they have good people working there.

Craig Storkey

01:11 14 Sep 20

I can’t speak highly enough of the team. They were punctual, professional and they could not have been more helpful.I would have no trouble recommending Zoom Removals to anyone.

Pritho Saxena

08:18 12 Nov 20

I used Zoom for a local move in Sydney. I saw the other great reviews and went ahead with them. The booking process was very simple and I had a friendly move coordinator who patiently answered my questions.I wasn’t able to make use of the free boxes as the the pick up location Smeaton Grange was very far from me. I was informed that the Beverly Hills location is closed (although the web site still lists it). While this was not ideal, it wasn’t a very big deal.On the day, Deep and Max showed up exactly on time and just went about getting stuff done. They were very mindful of requests and paid special attention to them. They were careful, meticulous and fast. Even in the midst of the moving heavy items, they both had a very helpful and cheerful attitude, which was a definite plus.Thanks Deep and Max! For any future moves I will be using Zoom removals again.

Daniel Wade

03:30 24 Dec 20

We have just too much stuff and were not nearly as ready to move as we should have been. The Zoom guys were bang on time and got to it quickly and efficiently. We had no damaged items. I would definitely recommend them and whilst I hope I never have to move ever again, if I did I would use these guys.

Rosemary Salib

23:47 08 Jan 21

Zoom customer service is very good.The subcontractor team was very supportive and understanding.We moved 2 nights before NYE, they were efficient and on time.Thanks a lot for Gabriel and Audres.The Job order took more hours than expected but it has been done perfectly.

Alexander Lester

02:32 29 Dec 20

We moved from Newcastle to Sydney and Zoom Removals were happy to do this, with great customer service and for a good price. We only needed large items to be moved and they handled these nice and efficiently, with disassembling and re-assembling where required. They also turned up on time during a busy time of year (close to Christmas) which was a relief for us.

Michelle Stewart

05:03 01 Mar 21

From first contact with Katie the customer service were friendly and helpful keeping us updated on time changes. Our removal team arrived early and took great care, moving from city to rural. Moey and his partner worked well together never stressed which made the move go well. Customer service even checked in to see how we were all going, when we were on the road and followed up after the move. We felt very supported. We will definitely us Zoom again.

Bernie Shipp

09:40 11 Mar 21

We had kitchen and dining cutlery and crockery packed by Zoom as well as used the removal service. A couple of minor breakages but probably our fault as I didn't mark the items as extra fragile and a cupboard was missed. Otherwise all went well. The removalists were quick and efficient and friendly. However we were unaware we had to pay extra for the piano ($200) and for the dismantling and assembling of the beds ($40 each). All reasonable charges and we were glad these services were provided but were a bit surprised by the extra charges at the end of a very long day. Perhaps these extra costs could be mentioned beforehand when confirming the quote. Overall we found that Zoom were professional and gave us good service and the sort of help we needed at short notice. They took the stress out of moving. Perhaps just a little more clarity about extra costs.

Victoria FitzGerald

00:33 15 Mar 21

Fadi was very good. The guys were extremely quick and efficient and nothing was damaged. The booking team were also very helpful and responsive. If I have constructive feedback it is that I would like to have known straight away that payment would be via cash or bank transfer, the deposit was credit card so we had assumed that payment also would be. We also had extra charges for wrapping and for tolls which were not included in the quote. The charges were reasonable and justified but it would have helped our ability to budget more accurately to have known more in advance.

Jason Norval

02:18 15 Mar 21

The guys were on time (early), efficient and careful with our furniture. They went above and beyond to get a tricky bed ensemble into the room. Good price, very happy. Would use again and happy to recommend.

Kim Purnell

03:00 25 Mar 21

My move day was torrential rain..my movers were incredibly friendly and professional..ensured everything was waterproofed.. extremely careful with all items including antiques. Sensational job in difficult weather.. thank you Yusef and team.. i would highly recommend zoom.. support to customer was outstanding.

Kelly Mitchell

00:37 22 Apr 21

We originally had a booking for 7am but there was an issue with the truck, Zoom kept me informed and got us another team really quickly. The team they sent were Axel and William, and we can not praise these guys enough! They were professional and super fast, our move was done in 2hrs and it was all done with a smile. Thanks Zoom we will be recommending you to everyone we know.

Sarah J

03:57 10 May 21

It was easy to get a quote and when I got the follow up call the next day, I booked in (the lady on the phone was so nice!). Two great guys turned up right on time and took really good care of our stuff. Will be recommending to friends and using again!Updated in 2021 to say they moved us again. The guys were very conscious not to damage the property or our stuff. Nothing was too much trouble for them to move. Very happy again with this service.

Sandy Blackburn

23:27 17 Jun 21

The team on the day were fantastic and took good care of everything at both ends. Quick, efficient and personable.I would have liked a better quoting experience though as the customer can't estimate how many cubic meters are needed and so I had a nasty surprise on the day having to pay a lot more than anticipated. That would have been fine if I knew ahead of time, but on move day just added extra stress.

Abbie Chugg

00:32 26 Apr 21

We booked Zoom removals for a 50+ km move, from an apartment (up 1 1/2 flights of stairs) to a house. The communication was great, they called to confirm the booking time unprompted, arrived in the time window, worked diligently and managed heavier items like the fridge very well. Zoom did offer us some add ons, which we declined and they did not push for, and the only unexpected charge on the day was a $100 bad access fee. While we were not advised of this when we booked (and gave a description of the place), we were happy to pay as the two men had worked quickly, did not make any other charges, and were so easy to deal with. We would absolutely use Zoom removals again and recommend them to friends and family.

Jason Khoury

04:34 26 Jun 21

Jonathan and Michael arrived promptly and got us up and moving in a ZOOM. We had many large and incredibly heavy items of furniture which they quickly got to work on.They both took incredible care of all of our most treasured possessions and our big bulky items. They worked well as a team and got our top floor unit emptied and on the way to our new home. They don’t care how many stairs they have to climb up and down, just that the customer is happy.They greet you with a smile and keep the laughs coming throughout the day.Highly recommend these guys!

Dianne Brannigan

12:00 05 May 21

The customer service was fantastic. Its so stressful to move so the kind and friendly staff really put my mind at ease from the get go. The removal team were also very nice. They were quick and very professional. They didn't drag out the job to get an extra few dollars the way some companies have done to me in the passed. Very happy!

Kelly A

10:34 08 Sep 20

Moey and his colleague were great. They didn't damage any of my furniture, and put my belongings exactly where I wanted them in the new place.

Nina Sarkis

22:44 16 Dec 20

This is my third time using Zoom. The guys are fast, awesome and friendly as are the girls in the office. I never have to worry and it's always easy. As usual I will use them again 😀

James Moloney

06:05 23 Sep 21

Great professional team who helped move my 1bedroom apartment interstate during lock down. Katie was an exceptionally helpful customer service representative who managed a flexible date schedule and was able to provide a team ready for the move as soon as clearance for the border crossing was received. Movers were efficient and on time, allowing for a quick and easy process at both ends of a trip with multiple pick up points. absolutely would recommend to anyone.

James Johnstone

09:01 13 Sep 21

Zoom's communication and customer service is great and they were a pleasure to deal with. Zoom were amazing at organising things quickly and communicating with us. My understanding is that COVID is causing significant issues for removal companies and the current environment has thrown in a lot of challenges. On moving day we did have issues with damaged belongings due to less than experienced removalists (the supply of removalists is impacted by COVID restrictions, so can understand) and we had to move some of our belongings ourself due to delays but as soon as Zoom became aware of my concerns, they were very apologetic and expressed it was not up to their usual standard and they took the time to listen to my feedback and assured me they will use it to improve their processes. Even though we experienced some disappointment, some of it is understandable given the challenges of COVID and Zoom were genuinely interested in listening to me and taking on board my feedback.

Jarrah Cohen

04:53 16 Oct 21

Loved the service, I don't usually write google reviews but this was so great I thought I'd write one.David and Daniel were super friendly, great guys and easy to work with. Everything was moved without any issues.Would definitely recommend and will be using them for every move in the future.

Jacqui P

08:23 11 Oct 21

Onel and Johnny came to help us with a move over the weekend. I could not recommend them enough! They were on time, considerate, careful with our belongings and house and all too happy to help with anything. The best movers we have ever used and such nice guys. Highly recommended.

Beau Reid

00:40 12 Oct 21

Amazing service from David and Onel for my move today. Absolutely nothing was too much trouble and they went above and beyond to make the move easy and seamless. They are extremely personable and polite. I can't recommend them highly enough and will certainly book them for my next move.

Amin Mo

06:17 04 Nov 21

Was a great experience. The movers turned up on time, moved everything with great precision and care. They were also super friendly . We got the pack and move option and made it a whole lot simpler. Couldn't recommend them enough.

Florence Ririn

22:39 15 Nov 21

Very happy with the service provided by Denny and Ash. They were very careful and gentle in moving all our furniture, and they were able to pack and organise the truck with such skill to ensure everything was able to fit in the truck. No wasted space! Very impressive! They were also very friendly which made moving day fun and stress-free. Highly recommend!

Maria Contogiannis

10:48 25 Nov 21

We had Ash and Dani moving our 5 bedroom home for us today. They were extremely professional and helpful nothing was a problem for them! They went above and beyond for us. I would recommend them both for a move. They wrapped all our belongings in a very professional manner and delivered everything in perfect condition. Parking was a bit tricky but they were happy and did not complain. Such great men. Thankyou

Rachel Knevitt

08:12 11 Dec 21

Eicho, Dani, and Ash were amazing. Their work ethic, professionalism and shear effort was exceptional. Nothing was a problem for them. We would definitely use them again. The admin team was great as well from making the initial booking to calling us on the day to make sure we were happy with the service. A great value, exception removal service.

Tarryn Kendal

02:32 30 Jan 22

Hard working. Ash and Alex worked their butts off for us. Overall the service and communication with Zoom was good and the movers were fast and hardworking in the day. They also took care when moving big furniture that they avoided hitting walls or scraping anything. Would definitely use them again.

Jamie Black

02:53 01 Feb 22

We used Zoom for our latest relocation based on reviews on Google and the fact that our preferred removalist was not available.Booking was easy and I advised we have a lot of stuff to move and that we have 3 sets of stairs throughout the house. We were recommended a three person team.The team was prompt and got straight into packing the boxes we had ready. I showed the lead guy the big items that were most important to get completed in the move. There were some questions about a table (solid wood 2.4x1.2m) and a heavy mattress which is king size dense and awkward. The team didn’t seem to happy about the heavy items but went about business loading up the truck. My advice is to clarify if heavy items attract additional costs and identify what constitutes a heavy item.I was advised a few items were wrapped for free but going forward wrapped items would cost based on the cost of the wrap. I had no problem with this as it protects the items to an extent. My advice here is to clarify the cost of wrapping per role so there are no surprises at the end of the move.It was a hot day so I had no issue with the breaks that were taken, even though some were excessive. 20 minute break for morning tea I am fine with however then taking another 15 minute break only 45 minutes later I found annoying.The guys did take care and there were no breakages or damage which was pleasing. All in all we are moved in and happy the move is over.

Mj L

08:46 26 Dec 22

I was very happy with every aspect of our move. The customer support team members I spoke with on the phone were very friendly and helpful. The removal team arrived on time and were almost too fast - I thought I would have time to finish packing the last few things, but they were going much faster than I expected. Delivery was on time. They coped with my challenging delivery and were very friendly and helpful. I would definitely use Zoom again!

Gloria Bava

23:32 21 Oct 22

I booked an in home move recently with Zoom removals. The 2 man team headed by LB were very efficient, polite, and professional. They had a great attitude and were very strong.I asked them to move some very heavy equipment and they did it so easily. Also they were very fast . They only took an hour to do something I thought would take 2. Would definitely recommend this zoom team.

Giovanni Bizzozero

21:34 29 Aug 22

2 bedroom move with 6-7T truck. Very good quality service and stress free experience with the move. Professional and no damage to my stuffs. A bit hesitant at the beginning due to high price but got discount on booking online so at the end receive reasonable price for the quality service.

Harley Milano

11:53 01 Nov 22

What an amazing trio David, Wayne and Aodi! Not only were they professional, respectful and helpful, they went above and beyond to help in anyway they could . Nothing was ever a problem and they were fantastic at trouble shooting. Our move was big job and they all remained consistently hard working and pleasant the whole time . I would highly recommend Zoom Removalists! Please ask for this team as they work in synergy and make such a stressful situation a wonderful experience !

ahmed nayeem

10:00 04 Sep 22

Team David & Danny- 5 stars all the way. Fantastic job by the removalists.Pros:1. Removalists were a great help. Went out of their way to help me move stuff inside the house.Cons:1. Removalists arrived a day late. Service not reliable enough, for working professionals on a tight schedule.

Deirdre Blayney

01:31 05 Oct 22

A big job, moving from Blue Mountains to the Upper Hunter - and my two guys, Yusuf and Rahid, were absolute stars. Good humoured, efficient, took great care with my things. It was a long drive (with some rough terrain) and a very long day, and they were tireless and uncomplaining. Couldn't ask for better or more professional service. Thank you so much for helping me keep my stress levels down! And I especially appreciated the call from the office before we set out asking how it was all going. Excellent company.

Jenny Zayat

08:33 24 Dec 22

Absolutely the best removalists I’ve ever dealt with!!I had LB, Billy and William and they were so gentle with all my stuff, no scuffs on walls, and no damage to any of our belongings!They honestly took so much of the stress away and I didn’t have to lift a finger once they arrived. I added a few more items for moving and the boys were great with loading up and making it work. Amazing service for a great price, excellent customer service from the reception team and an overall great experience.They were so calm and organised and got the job done super fast. A massive thank you boys, I can’t recommend Zoom removals enough.

Beth Wren

22:31 02 Nov 22

Ash and Eli did my move from Canberra to Sydney and were great! From the beginning Zoom was very responsive and got back to me quickly with the quote. On the day, the guys gave me a heads up when they would be turning up, they were very quick and professional. The price was what they quoted, there weren’t any last minute, hidden fees.I’ll be using them again

pooja wast

03:28 21 Mar 23

Right from requesting the quote to the completion of job, Zoom team was excellent.David, Tony and the team was extremely progressive and took great care to deliver our furniture to our new premises. Highly recommend David and team. Zoom removals ensure your move is stress free.

Gail Bale

08:52 25 Apr 23

What can I say but service was amazing. First of all it was short notice and they said not a problem. Turned up with 2 fantastic friendly funny hard working fellows. Nothing was a problem. So so quick. We called them super man and Batman. Very very careful with our furniture and house. Would recommend them in a hard bet.Thanks againBob and Gail

R P

08:17 15 May 23

Poor experience since the last time I used them. They wanted $100 extra for a table top because it was heavy. Zoom didn't charge me extra when they moved me last time. Beside the table top is on wheels (there is no need to pick it up) so the weight does not matter.Never using them again.

Durham Atkinson

06:11 29 May 23

Used them 3 times in the past few years. Great prices, friendly and considerate with my furniture. Gave me a discount for being a return customer and a further discount as they were slightly late. Guys were super apologetic which I appreciated. Would recommend!

Timothy Gardiner

02:44 29 May 23

David and George were fantastic! The arrived on time, worked quickly, took minimal breaks, and asked when they needed to. The even finished an hour earlier than we expected and didn’t charge me for the whole time! Very pleased with these guys.

Toni Roman

14:03 07 Jun 23

Moey and his team were so efficient and did an amazing job with the move. They were quick, methodical and pleasant to deal with. The way my belongings were packed in the truck was remarkable ! They both went above and beyond to make it a hassle free move and took away all the stress.This is my second time using Zoom, thank you to Tash for her customer service and fitting me in at the last minute.I have no hesitation in recommending Moey and his team.Thank you Zoom Removalist !

Joanne Robertson

00:10 23 Jun 23

I rarely write reviews but I had Shaq, Rami and crew move some heavy items for me this morning. These lovely guys were so professional and efficient that I want to give them a big rap. It was a short notice job and nothing was a problem. Definitely recommend this company and will be using again.

Rachel Ansell

21:52 27 Jun 23

We had a great experience with zoom removals! The boys worked really hard and spent a huge amount of time and effort to move our things and honestly they did a great job. Nothing was broken. They were polite and listened to me when I told them where to put stuff. They also do cheap Tuesdays - which saves the call out fee and you just pay per the hour. Thanks Marvin for helping us.

A MAC

05:15 27 Jun 23

A great experience with zoom. The customer service team made it an easy process. The boys Chris and Sheq ( hopefully I spelled his name right) were very professional, well mannered and polite. They were careful with the items to be moved. A great experience and I highly recommend these guys. Great job.

Andrew Bucklow

04:56 27 Jun 23

Zoom made my move a very hassle free one. Great communication beforehand, and on the day itself, Shaq and Larson were excellent. Polite, quick and careful. What more could you ask for.

lAzureI

05:12 03 Jul 23

Had a great moving experience with Shaq and Larsen. They demonstrated professionalism in the movement of all bulky and small items that I requested of them. We finished the move in a decent time and I was quite happy with the care taken towards all items moved (mattresses, etc). Would request again!

Mark Ramos

23:10 07 Jul 23

I recently hired George and Danny from Zoom removals to help with a massive relocation project, and I cannot express enough how incredible their service was. From start to finish, they exceeded all expectations and went above and beyond to ensure a seamless moving experience.First of all, the amount of heavy furniture and items they had to transport was no small feat. They managed to relocate 12 large shelves, 12 tables, 12 TV units, and 6 large bookshelves, along with countless boxes filled with heavy goods. Not only did they handle this immense task with ease, but they did it all while maneuvering through two flights of stairs, totaling over 150 steps for each travel up and down the stairs. Not once did they complain or show any signs of fatigue - their work ethic was truly unmatched.What amazed me the most was the extreme care they took in handling our belongings. Despite the challenging environment, they ensured that not a single wall was nicked or damaged, and every piece of furniture arrived at our new location in pristine condition. Even during transit, they drove at a slow pace to guarantee that no harm would come to any of our precious possessions. Their attention to detail and commitment to customer satisfaction was truly commendable.Additionally, I was blown away by their ability to navigate a truck the size of a football stadium through a small driveway. It seemed like an impossible task, but George and Danny made it happen without any issues. They efficiently split the load, taking half to our desired location and the remaining items to a storage unit. The logistics required were mind-boggling, yet they tackled it all with a smile on their faces and an unwavering professionalism.Without a doubt, I highly recommend George and Danny from Zoom removals for any removalist job. Their strength, determination, and impeccable service leave no room for disappointment. It is rare to come across individuals who possess such a remarkable work ethic and care for their customers. If you are looking for reliable and efficient movers who will treat your belongings as if they were their own, look no further than George and Danny. They are the epitome of excellence in the removalist industry.

Elli Xu

11:21 14 Jul 23

Zoom Removals Roban& Sam did a great job moving my stuff from local area last month. They were on time, friendly, fast, and careful. They packed and unpacked everything well and helped me set up my new place. They were very professional and polite. I highly recommend them for any removal needs. Thanks! 👍👍👍

H Porter

13:26 18 Jul 23

We had a huge office move and had to move lots of fridges, monitors and office furniture.Shaq and Marvin were really good and efficient. They were helpful and very kind. We initially ordered for 2 hours but they were open to staying another 3 hours as we underestimated how much time needed. Thank you so much for helping make the move so easy.

Nina

13:01 26 Jul 23

Horrible Experience - Beware of bullying and pressure tactics!I felt intimidated and harassed due to the unprofessional behaviour of the Zoom Removalists' crew. I was a lone female at the time, and what should have been a simple move turned into a distressing encounter.Upon arrival, the movers seemed friendly at first. However, the atmosphere soon shifted, and their true colors emerged. They promptly asked for additional money for a ‘long walk’ and what they estimated as additional cubic before even loading the truck. Zoom had already been paid a hefty fixed price. To my shock, they began insisting that the payment was insufficient and demanded additional money on the spot.Feeling cornered and uneasy, I tried to reason with them and show them the receipt for the total payment I had already made. Instead of listening, they resorted to bullying tactics. It was an utterly distressing experience.I contacted my partner, who subsequently reached out to the Zoom office directly. He stated that this behaviour was unacceptable. Afterwards, the men came back and informed me I did not need to make any further payments.The behaviour exhibited by the Zoom Removalists' crew was deplorable. The fact they targeted a lone female speaks volumes about their ethics and principles as a company.I want to caution anyone considering using Zoom Removalists for their moving needs.

Anisja Petry

09:28 18 Aug 23

Honestly the best moving service I’ve ever had!Chantel was an absolute gem from the enquiring stage and was the reason I booked in the end with zoom over competitors. She was so accommodating and a pleasure to deal with!The boys Shaq & Marvin on the day were a dream. Quick efficient and nothing seemed like effortWould 800% recommendThank you for making my move today a dream!

Jimmy P

04:26 20 Aug 23

David and Amil were very professional. They handled our furniture and boxes with care and went above and beyond to shrink wrap our furniture and protect our fragile items such as our TV. Would highly recommend!

Catherine Kelaher

08:56 20 Aug 23

I had a great experience with Zoom removals. David’s team were lovely and really professional, friendly and efficient. George, Michael and Denny did a great job despite my move throwing up some curve balls. I run an animal rescue so it wasn’t just your average household furniture. They took it in their stride and made it a stress free experience. Thank you to David’s team!

Meghan Barr

09:01 19 Aug 23

I couldn’t fault Zoom removals and would highly recommend. The booking process was efficient and precise. Our removalist Lawrence was professional, friendly, took great care of our belongings and was very efficient. Thank you for a great move.

Hirmez asho

09:29 19 Aug 23

Lawrence and Royd are very nice staff who helped us move our house and were very prompt and took care of our property highly recommend

Van Nguyen

22:00 10 Sep 23

Dear all,Please beware about this business. I think they are cheaters.I have moved my 2 bedrooms apartment with lifts access 10 steps away from loading bay to another suburb 26km distance also an apartment with lifts access less than 10 steps away.Two men took a-most a day to do moving and at the end they charged me for $150 our.I didn’t agree with that and then they said they give me discount and total bill is $1365.And please beware they took my $200 deposit and said it will be deducted in total bill but they didn’t do that.Removers driver will ask you to pay extra for wrapping. I think we don’t need to pay for extra because their jobs is don’t damaged our staffs isn’t it?Do you think that’s fair if you moving 2 bedrooms apartment with lifts access with 26km distance will cost you $1566 then got discounts to $1365? 🤔Hope you will find the right removal company and good luck to you all.

Geoff Nash

22:21 18 Sep 23

Moved from Sydney to Newcastle and can not fault Zoom. The team at the office made everything easy. Roban and Danny were fantastic! They were punctual, polite to myself and my wife and work very hard loading and unloading. We have a lot of artwork and they took great care with our fragile stuff. Zoom cost less than half of some quotes I received and I thought this might reflect in the quality of the service. Should not have worried, Zoom were great and have already recommended them to a friend.

Starling Read

01:53 16 Sep 23

David and George were fantastic. Polite, friendly, quick and careful, what more could you ask for. Easy move. Thanks David and George!

Alex Cassar

02:33 06 Oct 23

I cannot recommend Zoom Removalists enough. My partner and I had a great experience with them.Making the booking and dealing with Chantel was the first indication of how professional they are. She was very communicative and friendly, making the whole process easy to organise.On the day George and Michael did a fantastic job, calling ahead to confirm their arrival time, and were very careful with our furniture and loading up their truck.Thanks George and Michael for making our move so much smoother - you’re worth your weight in gold!

Kimberley Parker

06:26 03 Oct 23

Rami and Sarmed did a great job! On a super hot day... 30 degrees plus. Took good care of my fragile items too!

Thea Grøthe

00:13 14 Oct 23

Booked with Zoom a week before my move worried it would be problematic so close before the day, however the responsiveness and correspondence on phone and email was great. On the day the movers, Sam and Imail (not sure if spelled correctly) were very helpful and provided great service. All in all a great experience, would recommend.

Myron Godinho

02:54 14 Oct 23

Rami and Sarmed were very helpful and quick moving a whole house worth of stuff. Would highly recommend!

Jenny Zhou

05:17 20 Oct 23

Lorans and Alex and JohnGood services and friendly staff and they take care every furniture especially the Piano. Happy customers and we will use them again. Thanks Alex professional skill that the 8 people table move without any damages 👍

Jen Brown

23:10 27 Oct 23

Incredible service! George & Danny were amazing. Fast, highly professional, no breakages. I can’t fault the service and will definitely use and recommend Zoom in the future

acan thus

06:15 03 Nov 23

Both Tash and Jade were fantastic. They did everything possible to answer my questions, they were knowledgeable and interested. Zoom is a company I used before and was very happy with the speed and courtesy of the people who helped me. A pleasant experience at every point.

Anthony Trimboli

21:21 09 Nov 23

We had Zoom Removals Robin and Dani carry out our move last week. They were extremely professional. Very careful with packing and handling, quick and affordable.I would recommend them to anyone requiring Removalists.

Cath E

01:37 14 Nov 23

Laurence and Larsen were amazing today! Super helpful, super fast and I would 100% use them again! Best movers I've ever had. Thanks Zoom and you both for an amazing job 🙂

Max Kleinau

03:29 15 Nov 23

Rami and Sarmed did an incredibly good job.No damage, very quick, friendly, helpful.Had some really heavy furniture and they managed to move everything so fast.Highly recommend to anyone. Def gonna use them again in the future if i ever need to move.

Sarah Belk

01:41 28 Nov 23

Moved to a new apartment today with Lorance and Larsen, and service was friendly and efficient. Everything was loaded, moved and unloaded within 1 hour 40 mins, and they even dropped me off at my new place. Office staff were also helpful with questions and keeping me informed before the move. Would recommend.

lhli3

06:42 01 Dec 23

George & Ash! Love your work! Despite all the unforeseen troubles during the day, you guys were so patient and understanding. I have nothing but praise about your work, mates. Highly recommended!

Shaun Heron

08:44 12 Jan 24

Laurence and Sam did a great job! They were careful, professional and speedy. This was my second time using Zoom and the second time I’ve been impressed with their service.

anup pandit

06:42 28 Jan 24

David and his team did a wonderful job to move. They went above and beyond to move beds and assemble them as well.They also helped to connect washing machine and were very patient.Would recommend David and his team for future.

Rashed Khan

02:56 21 Jan 24

David and his team at Zoom Removalists were incredibly efficient and skilled, making our move a breeze. We deeply appreciate David’s hard work and dedication. We highly recomm and Zoom Removalists and will always use their services in the future.

Jennifer P

03:56 06 Feb 24

Excellent and professional service! I’ve moved 3 times in the last 3 years and David and his team from ZOOM are the only ones who have left me feeling taken care of and listened to. Our belongings were handled with care, and David and his team worked through an almost 40 degree day with no complaints and with an incredible attitude. I was also called part way through the day by the customer service team to ensure I was having a positive experience, which I really appreciated. Highly recommend!

Kealan Teernee

11:31 20 Feb 24

I had Mohammad and Uday do my move from an apartment in Sydney to a house in Newcastle. They were very friendly and worked hard to get the move done in one day. Thankfully they brought the big truck which was a great call because my stuff wouldn’t have fit in a smaller truck. They worked hard from 9am to 730pm. I would recommend this company based on my experience.

Terry Sperber

03:03 17 Feb 24

Rami and Robin were outstanding. Very helpful, friendly and efficient. I will definitely book them again if needed. I highly recommend them for any job. Thanks Zoom !!!!

Gregory O'Sullivan

23:43 20 Feb 24

Rami and Robin did a great job. Hugely helpful with some tricky items! Worked quickly and efficiently! When I move again, we’ll request them again.

Kathleen Angelopoulos

04:57 24 Feb 24

Dani Pulos was awesome! Fast, efficient and experienced. He also wrapped our furniture and went above and beyond. Would recommend him 100%!!!

Woova Suntsov

01:26 05 Mar 24

The guys arrived on time done a great job and fairly priced will definitely use them again thanks to Oliver the team

Jonathon Tse

23:18 05 Mar 24

Rami and his team were so friendly, strong, professional and efficient - highly recommended!

Eugene Quah

05:30 09 Mar 24

Zoom were fantastic again. Courteous, considerate and hardworking. Thank you to Dani and his colleague for helping make our move so much easier!

Brendan Lu

09:51 11 Mar 24

I needed to move a fridge as soon as possible and organised for it to be moved on a certain day and they told me to give them a call to finalise the booking. However, since I was at work, I wasn't able to call them until 2 minutes before they closed and they were still extremely pleasant and even accommodated my last minute request for the fridge to be to be moved the day after! The removal the day after was super quick and easy while also being very accommodating to my requests.Cannot fault the customer service over the phone or in person!

Glitche

08:44 12 Mar 24

I have used removalist companies for over 20 years and I have never experienced such professionalism, courtesy and expertise. I wasn't aware that a company as this prestige and standard and customer care were so true to their zoom policy. They have risen the standard of any company I have ever used. David Ash was not just professional and friendly but very respectful to not just my family but our belonging our belongings. Going above and beyond what was nessasary if his job role. A complete gentlemen. I honestly did not know a company and employee if that standard was possible. I highly recommend and will be sharing this rLyou Zoom removals and especially David Asjlh for making this feel like, out home already. Bless you

Sascha Macdonald

03:19 04 Apr 24

Alex and Lawrence are very efficient, lovely and funny! It was pouring with rain and they were absolute troopers, and got it all done perfectly! Highly recommend!

Giau Vo

05:28 21 Apr 24

Interstate Relocation from Sydney to Melbourne.The customer service, from initial contact to unloading the final box, was fantastic. Every staff member I’d interacted with was friendly and helpful.On relocation day, David and his team arrived bright and early to start loading everything (Sydney). They were delightful, friendly and communicative. They were careful with all of our belongings. They accommodated a later delivery in Melbourne for the following day (early afternoon).Very happy customer. I would use them again. 😊

Jan Earl

12:36 26 Apr 24

This was an absolute disaster .Spoke to Chantal and Ali both gave me different versions of service and requirements.I did eighteen loads with a shopping trolley myself.They started at 13.15 and and still haven't finished.They have a balcony and one bedroom to go and they haven't been seen for an hour and a half.My mother is 88 with dementia she is confused I asked for her bedroom first to no avail.This is a night mare I will let you all know cost as they have breaks and they haven't been back.For me Zoom removals used to be amazing five years ago .Not now this has been a comedy of errors.

Ali Gorman

07:53 28 Apr 24

We had a great recent experience moving interstate - Zoom Removalists were incredibly communicative and helpful during this process.On the day, Moey was timely, polite and careful with our fragile belongings. Can't recommend them highly enough!

LadyWolf7178

04:08 30 Apr 24

I would safely say using Zoom was the best experience i've ever had with removalists. They are so professional and Lorance and Sam were so fast and efficient. I moved from a 2 bedroom high-rise apartment to a 2 bedroom ground floor apartment and it was seamless. They arrived right on time and finished quicker then I thought. I can't thank them enough. I also have to mention the lovely Jade at the office who was available throughout the whole process and was able to keep me calm through what was obviously a stressful situation. She is a true asset to the Company. Thank you all for everything

Leah Press

05:44 08 May 24

Alex, Lawrence and Mark were fantastic. I would absolutely hire again. Very good with our furniture, no damage and fast.

Aveera Crazyy

11:36 13 May 24

We had Alex and Lawrence help us move from Sydney to Tamworth. They were absolutely fantastic. Super friendly and helpful, 10/10 recommend.

Rhiana Hadid

04:16 28 May 24

Lawrence, Alex and Mike were excellent. They helped make the process of moving very smooth and were very hard working. Would hire them again

xvivalacucarachax

01:36 27 Jun 24

Alex and Lorans were absolutely incredible can not rate them high enough. They were efficient, quick, gentle with our furniture had great communication best removalist in Sydney hands down.

Louise

23:30 09 Jul 24

THE WORST REMOVALISTS I'VE HAD.Details: It was a simple move and the removalists weren't careful with our items and on several occasions just went outside and stood around and chatted to their friends on the phone. Quite literally sitting around moving nothing until we went outside on a few occasions to check on where they went.My partner went outside to see where they were at one point, after we hadn't seen them for a long time and they were just sitting inside the truck on our office chairs, swivelling around sitting back, one was doing nothing, the other was just checking out his socials. They were shocked that my partner came to find them and clearly just figured that they'd bludge, if they could.I gave this detailed feedback to the company and never heard back, after they said that they'd be in touch. I told them how bad it was in detail.*We were paying per hour!We got a different moving crew on the other end and it took quarter of the time to move.The other removalists: Access removals were absolutely amazing.I WOULD NOT RECOMMEND THIS COMPANY.

Cherisse May Balahadia

07:46 13 Jul 24

Thumbs up +++ ! Moey and Modi have made my interstate move so easy. They were both so efficient, on time and very careful with my belongings. Didn't have any issues with my move. Very affordable rates as well. Happy that I chose Zoom removalists! 💕

Ryan Widjaja

04:39 23 Jul 24

Fast and efficient workers who know what they’re doing. Lovely guys as well…. shoutout to Emil and his workmate! The office attendants were also very helpful when I was asking questions. 10/10 would recommend them for all your moving needs! 😁

Abnob putros

05:00 02 Aug 24

Had a tough move today from western Sydney to the city with heavy items and stairs. Emil and Alex were absolutely amazing in the whole process, and made everything swift and simple. Would definitely recommend!!

Paula Baxter

04:13 03 Aug 24

I had an amazing experience with Zoom removals. They are very reliable very professional very fast and wonderful to deal with. My move was a big job and both of the men did it with much professionalism and I was very happy. I would recommend using these people.Thanks Alex and Emil.xxx

Kayla Lord

04:15 06 Aug 24

Absolutely incredible experience - Moey and his partner worked so quickly to load the truck, even from a 2nd floor apartment with 30 stairs leading up to it. Friendly and professional, answered all my questions with ease. Based on what had to be loaded (1 bedroom apartment) we expected to need 2 hours for the job. They got it done in just over a hour. The truck was packed with precision and I don't think my things will be damaged during transit or storage.

Candace Holmes

05:33 06 Aug 24

Very reliable and efficient. They were prompt and took great care of furniture with no damage. Very friendly service and I will use them again.Thank you Alex and Leo . Brilliant

Krystle Porter

00:10 20 Aug 24

Deeply disappointed with our experience with Zoom which was marked by a complete lack of professionalism.First and foremost, it was determined that we would be exactly 8 cubic meters over the limit before they had loaded any of our larger items onto the truck. I had completed an inventory list and was advised that the 21 cubic metre would suffice. This raises questions about the accuracy and honesty of their volume estimation process. We therefore had to pay an additional $980 on the day of the move.Throughout the move, I observed numerous instances where only one individual was working while the others stood around idly. This significantly delayed the process. Additionally, only one team member spoke English, making communication extremely difficult.The disrespect shown towards our furniture and home was appalling. Our fridge was bashed against a brick wall - my mum witnessed this happen, and despite photographic evidence they will have that shows its original state, their team claimed it was already damaged.Last week, we spent $12,000 on painting our home, and now there is a significant dent and chip in the wall which occurred when they were bringing the fridge through.Fragile boxes that were clearly labeled were handled with no more care than any others, resulting in damage to my computer . Our TV screen is also damaged. The negligence in handling these items is unacceptable.Finally, we paid for insurance and have been advised that it is likely we won't get any of the damaged items replaced. What is the point in paying for insurance!?We also were advised when we put in our complaint that we would receive a goodwill payment of $400. This was then retracted when we advised we would like to claim on our insurance to replace the damaged items. Not much of a "goodwill" payment then, is it!Terrible experience and I would never recommend.

Lucy Sachinis

01:19 22 Aug 24

We just experienced Zoom removalists who were extremely fast, efficient, friendly and professional. Nahro and his team were exceptional and very careful with all our belongings. We to pack up and move at two different addresses and we were so impressed with how seamlessly the process was completed. We had an excellent experience. Highly recommended!

Radhiah Chowdhury

05:51 27 Aug 24

Alex and Leo were so pleasant and efficient. It was a very long day, but they took excellent care and were very kind to my stressed-out cats, too. Amazing customer service from the office as well. Highly recommend.

Luke Iredale

05:56 06 Sep 24

Alex and Leo were absolutely amazing with our move. The arrived exactly on time and worked incredibly hard to make the move as seamless as possible. They were so friendly, patient, polite, and careful with everything. Highly recommended.

Matt I

06:13 06 Sep 24

Leo and Alex were absolutely amazing on our move. It was a big job and they worked hard to make sure that everything made it safely to our new home. Highly recommended!!

Blaise Dsouza

21:52 15 Sep 24

I recently had the pleasure of working with Leo and Victor for my move, and I couldn't be happier with their service. They were incredibly punctual and handled my furniture with great care, ensuring no damage to the walls or items. Both were very respectful and professional throughout the entire process. Unlike some removalists, they didn’t waste time and completed the move quickly and efficiently. I highly recommend them to anyone looking for a smooth and stress-free move!

dan luo

10:59 23 Sep 24

Martin and David worked so hard for us. High efficiency, careful. It had been a long and difficult day to move out and in, but they took excellent care and were kind. Highly recommend.

Peiti Haines

10:26 12 Oct 24

The team were amazing! Alex, David and Ryan have been incredible with the move from Sydney to Orange and nothing was too challenging for them to help us out with. Would absolutely recommend this company and this team to anyone looking for removalists!

Sarah M

23:54 15 Oct 24

Extremely happy with their service. I had Oliver and he’s colleague and they did an amazing job. They handled my furniture with care, made sure all of the furniture were protected and padded while transferring from one location to another.Highway recommend zoom

Rizaldy A

03:28 19 Oct 24

I just got my furniture moved to my new place which is on level 2 of the building with the help of Nahro and his co-worker. Both of them are very polite & respectful and are very quick to get the job done. Also, I’d like to mention Chantelle as well (who is also very nice) from the office that helped me to clarify things related to fee/cost/payment over the phone. So, I’m satisfied with their service.

Joanne Dobry

05:17 23 Oct 24

We had the most professional detailed and speedy service from Alex Lawrence and Ken. There were two moves that needed to happen and the guys definitely went above and beyond. This is the type of company that you would want to be on your side when you are doing such a stressful thing such as moving two houses into one. Not only did they do what was required but they went above and beyond what they needed to do which included providing assistance with little things as well as designing where the furniture should go. Such a pleasant experience highly recommend them for your next Removalist job thank you guys. Thank you very much Look at that scene

Mish Melbourne

23:28 11 Nov 24

I deeply regret choosing Zoom Removals for my interstate move from QLD to NSW. We booked their Premium Service for $6,650, trusting their claims as "professionals" who could handle the job with care and expertise. They emphasise their experience and accuracy in assessing volume, which is why we relied on their advice. Despite this, their service was chaotic and unprofessional.On moving day, the 70m³ truck they sent couldn’t fit all our belongings due to weight restrictions—a factor they failed to consider during their "expert" assessment. This meant we paid an additional $5,200 for a second truck. Even then, important items like our dining table, garden equipment, pet items and a valuable rug were left behind and permanently lost after settlement.The movers constantly complained about the workload, loudly argued with each other, and mishandled our items. Several arrived damaged, including a shattered marble table, a crushed Dyson vacuum, and a broken sideboard. We had prepared extensively, even disassembling furniture and staging 70% of the items in the garage, but still, the service was far below expectations.Despite raising these serious issues, Zoom is demanding an extra $1,000 for 10m³ and refuses to address our complaints until it’s paid. This shows a complete lack of accountability.We trusted Zoom as professionals, but their advice and service were far from professional. If you value your belongings and peace of mind, avoid this company at all costs.We have lodged a formal complaint with Fair Trading.

Jeremy Nolan-Neylan

22:11 17 Nov 24

Moey and his offsider did a top job of moving me to my new home.Friendly, and most helpful service. All my things arrived in top condition. They carefully wrapped two glass cabinets and all my furniture was placed in position without any damage.This is without a doubt a top removal team.Highly recommended. Many, many thanks guys

Olivia-Rose John

02:59 23 Nov 24

Alex Laurence Mark- We’re Brilliant! They very efficiently moved all our items, respected our space and were great communicators. Definitely will recommend this team. Thanks Guys! All the best.

Bharat Reddy Kunduru

02:27 05 Dec 24

I recently had the pleasure of working with Zoom Removalists for my move, and I can't express enough how fantastic the experience was, thanks to Alex and Leo.Booking and Communication: From the get-go, the booking process was seamless. The team at Zoom Removalists was prompt and efficient in their communication, providing a clear and comprehensive quote.On Moving Day: Alex and Leo were exceptional. They arrived right on time, fully prepared and with all the necessary equipment. Both were incredibly friendly, professional, and handled my belongings with the utmost care.Care and Attention: I was particularly impressed with their attention to detail. Alex and Leo took special care with my fragile items and large furniture, ensuring everything was securely wrapped and protected. They worked diligently and swiftly, making the whole process stress-free.Overall Experience: The entire move was smooth and hassle-free, thanks to the stellar service provided by Alex and Leo. Zoom Removalists exceeded my expectations in every way, and I couldn't have asked for a better moving experience.I highly recommend Zoom Removalists, and specifically Alex and Leo, to anyone looking for reliable, professional, and friendly moving services. Thank you, Zoom Removalists, for making my move a breeze!

Ahmed Elzayat

01:46 01 Dec 24

Booked zoom for the first time. Two boys came Leo and Alex . The boys were excellent very professional and very mindful of moving the stuff in and out. I was worried as it was brand new house but they were very careful without me saying anything.Great advice from Leo and Alex and defiantly I’ll be recommending them.Job Well done boys and thanks again for your work.

Stefanie RUSSIN

10:08 26 Nov 24

Very happy to recommend Zoom Removals and specifically Moey, who handled our move today. Everything was moved with great care and respect. From the booking process to the day of the move, all was quite easy and communication was clear and simple. Rate was fair and comparable. There was a $20 charge to wrap the TV which were only told about on the day, a heads up by the booking team would have been nice, but not really a problem and not the fault of the team on the day. Wouldn’t hesitate to use their services again in the future.

Marni Damoulakis

08:57 01 Dec 24

Happy to say everything went well for the second time we used Zoom, Chantel was awesome to deal with as usual.I booked an interstate partial move for some furniture I needed to send to my sister in Melb from our place in Sydney.Everything arrived safely (including antique furniture pieces, glassware) and they were on time at both ends, very helpful and quickOnly $690 for 5m3 was amazing!

Georgia Carr

04:39 23 Dec 24

Great experience with Zoom Removals, specifically Nahro and team. They were friendly and hard working, even in the heat, and were happy to make multiple trips when there wasn't enough room for everything in the truck despite their very efficient packing. Everything arrived undamaged including artworks, and when there was a box which didn't have enough padding they told us about it and we took it ourselves in a car, rather than them just throwing it in the truck where it might have broken. One of the guys asked very politely for a few smoke breaks which personally I'm fine with given they're doing all the heavy lifting. Highly recommend.

William Maish

05:35 20 Jan 25

Wonderful customer service. Removalists arrive on time on a Sunday morning and helped me move with no fuss. A few mugs were damaged in the transit process and these were reimbursed quickly. Very happy with Zoom, and I will certainly be recommending their services to family and friends in the future!

David Harrison

16:45 25 Jan 25

Nahro and his colleague worked efficiently and effectively. They handled our stuff with care, were open to directions, reassembled our dining table and hooked up our washing machine. The office staff were also friendly and efficient from the get go! Quote was accurate - with no hidden charges. We've moved many times and I've already saved Zoom in my contacts for next time.

Alexandra Brown

00:30 01 Feb 25

We really appreciate how great Moey and his colleague were with helping us move yesterday. The first time we ever booked a moving company, it was a bit rocky. I’m really glad that this time was so much smoother and the whole process was so much easier. The team were efficient and made the process stress-free. I also appreciate the consistent communication with the head office.

Reza Ajam

05:50 31 Jan 25

Oliver, Orion and their team were absolutely amazing removalists. They transported all our goods safely and efficiently. They worked extremely hard even though it was 40degrees outside and did not complain at all. I admire their hard work, effort and honesty. I would definitely move with them again! 5 stars 🙏

Stephen Durant

03:14 14 Feb 25

Alex, Ken & Lawrence were exceptional with our move. Very efficient, and the move was finished quickly for such a large amount of stuff. Very happy and will use them again.

ainsleygoff

12:37 12 Feb 25

Moey and his colleague did an absolutely amazing job helping me move - so professional and lovely to deal with. They were prompt and not a single thing was damaged. This is my third time using Zoom Removals and have had really positive experiences each time.

Nick Hilleard

01:58 15 Feb 25

Thanks to Zoom Removals we had the most seamless moving experience. A huge shout out to Nahro and his colleague. They were absolutely amazing! On time - Extremely careful and efficient. We had a multitude of fragile components - Couldn't thank them enough!!I will and have recommended them to anyone moving priceless and treasured items.Extremely hard workers!

Sami Eusuf

04:56 11 Apr 25

Hands down the BEST moving experience we’ve ever had – Zoom Removalists made what is normally a stressful process feel smooth, professional, and even enjoyable.From the very first interaction, Zoom Removalists were clear, transparent, and completely upfront about pricing — no hidden fees, no fine print, just honest service with integrity. Everything was handled with precision and care, and the team worked efficiently while treating our belongings like their own.But the real star of our move was Katie. She was nothing short of phenomenal. Katie didn’t just “do her job” — she went above and beyond in every sense. From helping us plan, keeping communication crystal clear, managing logistics with expert precision, to making us feel reassured and calm on moving day — she truly delivered a premium white-glove experience. Her warmth, professionalism, and attention to detail turned a routine move into something genuinely special.If you’re moving and want peace of mind, exceptional service, and a team that truly cares — look no further than Zoom Removalists. This team doesn’t just move your stuff; they move it with heart. 🌟

kirin han

01:46 01 Apr 25

I was extremely happy with Moey and his co-worker for their efficiency in moving and delivering the items. They were both fast and careful, ensuring everything was handled with care.Would I recommend Zoom? Absolutely. If I need to use them again will I? Once again; absolutely!

Tanya Bond

05:02 25 Apr 25

Absolutely outstanding service from Nahro at Zoom Removals! He helped me with an extremely challenging move today and went above and beyond to make it happen. Nothing was too much trouble for him—he handled every obstacle with patience, professionalism, and a smile. His positive attitude and determination made a stressful day so much easier. I couldn’t be more grateful and highly recommend him to anyone looking for a reliable and hardworking removalist. Thank you, Nahro!

Allan Tomkins

11:32 22 Apr 25

Randy and Aram are very professional in the execution of their duties and nothing is too much trouble for them. They are friendly and take extremely good care of your precious valuables. I cannot recommend them highly enough and would use them again. They are respectful and courteous and punctual to a fault. Congratulations guys and thankyou.

Kylie G

00:18 24 May 25

We recently used Zoom Removals to relocate from Sydney to the Gold Coast. They were great from the start. The Customer Service team were efficient with fantastic communication.One day, the team of guys were reliable and knew what they were doing even when I had a lot more stuff that I thought. Everything was transported quickly to our destination. They worked in with our needs and the cost was fair. Moving is stressful but I felt I was in good hands which ultimately I can now say we were. Just nice people all around. Def recommend.

Ethan Z

05:06 26 May 25

I had a great experience with Zoom Removlist. The team was extremely professional, friendly, and efficient. The quality of their work was outstanding — everything was handled with care and done on time. A big thank you to Olivar and the team for making the whole moving process so smooth and stress-free. Highly recommended!

Jacman

11:18 21 May 25

Strongly recommend Zoom Removalist to anyoneas they have a good working team ,from the Phone Receptionist, Removalists, Equipment, Big size Truck , Careful and Friendly Attitude and the Cost are A1.

Tegan Mackay

22:04 03 Jun 25

We had such a fantastic experience with Nahro and team from Zoom Removals! From start to finish, they were polite, professional, and incredibly efficient. They took great care with all our furniture and made sure nothing marked or scratched our brand-new floors — which we really appreciated.What truly impressed us was their problem-solving and strength — they managed to get our new TV unit upstairs when the original delivery guys said it couldn’t be done. Nothing was too much trouble for them, and they handled everything with care and a can-do attitude.Highly recommend their services — we wouldn’t hesitate to use them again!

Akash Nigam

05:29 24 Jul 25

Zoom have been so good, their team was courteous and professional. We had a big 4 bedroom move and got one of their biggest trucks. Waseem and his team (Rani and Milad) were amazing, they packed up the truck like Tetris blocks. They fit all the stuff in one trip and did the job in a time efficient manner. They were on time, to the point and just a breath of fresh air vs other Sydney removalists.

Coen Young Studio

02:34 29 Jul 25

Nahro and team achieved an extremely difficult move of very large, heavy crated artworks which were very fragile to the top floor of a building with stairs only.They were professional and very careful.I was surprised they were able to do what they did. I will definitely use their services again and recommend to anyone.

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We've been trusted local removalists in Sydney for the past decade that help over 5,000 Australians each year move home.

Our versatile removals fleet spans all of Sydney metro, Greater Sydney and the Blue Mountains. No matter where you are moving to locally—across the street or across Sydney—ZOOM is here to help you. Sydney residents have made us their go to local moving company due to the care we put into every move, our competitive removal rates and our reputation for quality. It’s how we have achieved and sustained the best local removalists rating in Sydney on independently submitted Google Reviews from our customers.

Why Choose ZOOM as Your Local Household Movers?

Australian Furniture Removers Association (AFRA) Member: the gold standard for the moving industry
We offer a complete local removals service, including storage, packing and packaging
Our removals trucks and trained removalist crews suit every move, from studio apartments to entire large home moves
Our service area covers all of Sydney
We service 7 days a week, including after hours

Joao Quintela

04:01 25 Jul 18

Hariharan S

10:00 04 Jul 18

Charlotte Smith

06:36 14 Aug 18

Frank and Chris did a great job in a tricky apartment space. Booking was really easy and great customer service at head office. Also love the free hire of used boxes.read more

Courtney J

05:15 04 Aug 18

Carl Montenegro

03:10 28 Aug 18

Frank and Chris were a really great team. Professional, friendly and very helpful and careful. I would recommend them for sure!Thanks guysread more

Emma Ward

23:55 30 Aug 18

adam blanch

07:10 04 Sep 18

John Molloy

03:46 07 Sep 18

Great service. Nothing was any trouble for Frank and Chris, even when I changed my mind! Very polite, very pleasant, very efficient and I am very grateful to them. Highly recommended.read more

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23:15 06 Dec 18

Frank and Chris did a great job. Helped moving all our furniture and also loving white goods on short notice. Highly recommend!read more

John Gladstone

00:41 15 Dec 18

Amazing service! In and out and treated my furniture so well! i was so amazed at how efficient the guys were which made my moving day so much easier with zero stressread more

Chelsea Peters

22:14 10 Dec 18

Noel Vinson

20:01 26 Oct 18

Kerrie Smith

22:12 17 Dec 18

Frank and Chris were amazing, quick, super careful, friendly. This is the second time I’ve used them and couldn’t be happier. 100% recommend.read more

Joe Z

01:35 18 Dec 18

Kirsty Hampson

01:17 21 Dec 18

We had a great experience moving with Frank and Chris. Great customer service and careful moving of our things. Very smooth process and would highly recommend Zoom.read more

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I had Moey and another guy. The were SO good. Very thorough, careful and efficient. 6Tonne truck was packed so well right to the door. Thanks boys. Will definitely be using you again!read more

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09:53 25 Jul 19

Iris AB

01:52 20 Aug 19

Second time using Zoom and really happy with the whole experience. Yousif was fantastic on move day. He made it a quick and painless experience. Will definitely use again!read more

Peta Swan

05:11 27 Aug 19

Stephen

06:51 29 Nov 19

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22:37 17 Nov 19

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01:40 15 Nov 19

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Paul and Joy are amazing! Everything was fast and efficient. Value for money is A+++ Will definitely use again, cannot recommend enough! Thanks so much guys! :)read more

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10:41 02 Jul 20

Zoom Removals were fantastic - confirmation from both head office and Gabriel the night before. The boys were efficient, friendly and really quite amazing. The best moving experience I have had.read more

Shaun Pattinson

23:41 11 Aug 20

We just had the best experience with Zoom. The booking process was really easy and the 2 guys that came and did our move were excellent (Gabriel and I’m so sorry :( I forgot the other person’s name), they were on time, very polite and really efficient. We had a lot of big, heavy items and a lot of stairs and they had everything done in a very timely manner. Thank you so much for making our moving experience less stressful!!read more

Natasha Gonzalez

07:44 21 Jul 20

Moey and his team were amazing Very careful with all my furniture and boxes It is a stressful process but they made it easyThanks!read more

Alvaro Casas Bedoya

03:09 27 Aug 20

Jason Kelly

23:53 02 Sep 20

Prompt efficient service - arrived on time, no problems with the tight access and super cost effective. Can not recommend highly enough!read more

Hugh O'Reilly

00:56 01 Sep 20

Penny Taylor

06:51 26 Aug 20

Lucas and Douglas were excellent to deal with! Professional, efficient, and careful with our large and fragile items.

Samuel Banister

23:26 18 Sep 20

Great job by Chris and Chris.Would happily use again.

Stephen Bessant

07:07 19 Sep 20

Couldn't recommend Moey & team highly enough :) Punctual, professional and friendly! A seamless move from start to finish, thank you very much. Jade in customer service was also outstandingly helpful and friendly. Thank you!read more

Chloe Beesley

00:09 24 Sep 20

Tash and the boys were excellent!!! Whilst they were delayed, i cannot fault there application, care, manner amd efficiency. I am more than happy to recommend their servicesread more

Glenn Wykes

10:36 29 Sep 20

Anna Vu

23:29 01 Sep 20

Brittany Lloyd

03:22 14 Sep 20

Fiona Murphy McKinnon

06:22 11 Sep 20

João Paulo Murara

21:20 15 Sep 20

I can’t speak highly enough of the team. They were punctual, professional and they could not have been more helpful.I would have no trouble recommending Zoom Removals to anyone.read more

01:11 14 Sep 20

08:18 12 Nov 20

03:30 24 Dec 20

23:47 08 Jan 21

02:32 29 Dec 20

05:03 01 Mar 21

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00:37 22 Apr 21

Sarah J

03:57 10 May 21

23:27 17 Jun 21

00:32 26 Apr 21

04:34 26 Jun 21

12:00 05 May 21

Moey and his colleague were great. They didn't damage any of my furniture, and put my belongings exactly where I wanted them in the new place.read more

Kelly A

10:34 08 Sep 20

This is my third time using Zoom. The guys are fast, awesome and friendly as are the girls in the office. I never have to worry and it's always easy. As usual I will use them again :Dread more

22:44 16 Dec 20

06:05 23 Sep 21

09:01 13 Sep 21

04:53 16 Oct 21

08:23 11 Oct 21

00:40 12 Oct 21

Amin Mo

06:17 04 Nov 21

22:39 15 Nov 21

10:48 25 Nov 21

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02:32 30 Jan 22

02:53 01 Feb 22

Mj L

08:46 26 Dec 22

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10:00 04 Sep 22

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21:52 27 Jun 23

A MAC

05:15 27 Jun 23

Zoom made my move a very hassle free one. Great communication beforehand, and on the day itself, Shaq and Larson were excellent. Polite, quick and careful. What more could you ask for.read more

Andrew Bucklow

04:56 27 Jun 23

lAzureI

05:12 03 Jul 23

Mark Ramos

23:10 07 Jul 23

Elli Xu

11:21 14 Jul 23

H Porter

13:26 18 Jul 23

Anisja Petry

09:28 18 Aug 23

Jimmy P

04:26 20 Aug 23

Catherine Kelaher

08:56 20 Aug 23

Meghan Barr

09:01 19 Aug 23

Lawrence and Royd are very nice staff who helped us move our house and were very prompt and took care of our property highly recommendread more

Hirmez asho

09:29 19 Aug 23

Geoff Nash

22:21 18 Sep 23

David and George were fantastic. Polite, friendly, quick and careful, what more could you ask for. Easy move. Thanks David and George!read more

Starling Read

01:53 16 Sep 23

Alex Cassar

02:33 06 Oct 23

Rami and Sarmed did a great job! On a super hot day... 30 degrees plus. Took good care of my fragile items too!

Kimberley Parker

06:26 03 Oct 23

Thea Grøthe

00:13 14 Oct 23

Rami and Sarmed were very helpful and quick moving a whole house worth of stuff. Would highly recommend!

Myron Godinho

02:54 14 Oct 23

Jenny Zhou

05:17 20 Oct 23

Incredible service! George & Danny were amazing. Fast, highly professional, no breakages. I can’t fault the service and will definitely use and recommend Zoom in the futureread more

Jen Brown

23:10 27 Oct 23

acan thus

06:15 03 Nov 23

Anthony Trimboli

21:21 09 Nov 23

Laurence and Larsen were amazing today! Super helpful, super fast and I would 100% use them again! Best movers I've ever had. Thanks Zoom and you both for an amazing job :)read more

Cath E

01:37 14 Nov 23

Max Kleinau

03:29 15 Nov 23

Sarah Belk

01:41 28 Nov 23

George & Ash! Love your work! Despite all the unforeseen troubles during the day, you guys were so patient and understanding. I have nothing but praise about your work, mates. Highly recommended!read more

lhli3

06:42 01 Dec 23

Laurence and Sam did a great job! They were careful, professional and speedy. This was my second time using Zoom and the second time I’ve been impressed with their service.read more

08:44 12 Jan 24

06:42 28 Jan 24

02:56 21 Jan 24

03:56 06 Feb 24

11:31 20 Feb 24

Rami and Robin were outstanding. Very helpful, friendly and efficient. I will definitely book them again if needed. I highly recommend them for any job. Thanks Zoom !!!!read more

Terry Sperber

03:03 17 Feb 24

Rami and Robin did a great job. Hugely helpful with some tricky items! Worked quickly and efficiently! When I move again, we’ll request them again.read more

Gregory O'Sullivan

23:43 20 Feb 24

Dani Pulos was awesome! Fast, efficient and experienced. He also wrapped our furniture and went above and beyond. Would recommend him 100%!!!read more

Kathleen Angelopoulos

04:57 24 Feb 24

The guys arrived on time done a great job and fairly priced will definitely use them again thanks to Oliver the team

Woova Suntsov

01:26 05 Mar 24

Rami and his team were so friendly, strong, professional and efficient - highly recommended!

Jonathon Tse

23:18 05 Mar 24

Zoom were fantastic again. Courteous, considerate and hardworking. Thank you to Dani and his colleague for helping make our move so much easier!read more

Eugene Quah

05:30 09 Mar 24

Brendan Lu

09:51 11 Mar 24

Glitche

08:44 12 Mar 24

Alex and Lawrence are very efficient, lovely and funny! It was pouring with rain and they were absolute troopers, and got it all done perfectly! Highly recommend!read more

Sascha Macdonald

03:19 04 Apr 24

Giau Vo

05:28 21 Apr 24

Ali Gorman

07:53 28 Apr 24

LadyWolf7178

04:08 30 Apr 24

Alex, Lawrence and Mark were fantastic. I would absolutely hire again. Very good with our furniture, no damage and fast.

Leah Press

05:44 08 May 24

We had Alex and Lawrence help us move from Sydney to Tamworth. They were absolutely fantastic. Super friendly and helpful, 10/10 recommend.read more

Aveera Crazyy

11:36 13 May 24

Lawrence, Alex and Mike were excellent. They helped make the process of moving very smooth and were very hard working. Would hire them againread more

Rhiana Hadid

04:16 28 May 24

Alex and Lorans were absolutely incredible can not rate them high enough. They were efficient, quick, gentle with our furniture had great communication best removalist in Sydney hands down.read more

xvivalacucarachax

01:36 27 Jun 24

Cherisse May Balahadia

07:46 13 Jul 24

04:39 23 Jul 24

05:00 02 Aug 24

04:13 03 Aug 24

04:15 06 Aug 24

Very reliable and efficient. They were prompt and took great care of furniture with no damage. Very friendly service and I will use them again.Thank you Alex and Leo . Brilliantread more

05:33 06 Aug 24

01:19 22 Aug 24

05:51 27 Aug 24

05:56 06 Sep 24

Leo and Alex were absolutely amazing on our move. It was a big job and they worked hard to make sure that everything made it safely to our new home. Highly recommended!!read more

Matt I

06:13 06 Sep 24

Blaise Dsouza

21:52 15 Sep 24

Martin and David worked so hard for us. High efficiency, careful. It had been a long and difficult day to move out and in, but they took excellent care and were kind. Highly recommend.read more

dan luo

10:59 23 Sep 24

Peiti Haines

10:26 12 Oct 24

Sarah M

23:54 15 Oct 24

Rizaldy A

03:28 19 Oct 24

Joanne Dobry

05:17 23 Oct 24

Jeremy Nolan-Neylan

22:11 17 Nov 24

Alex Laurence Mark- We’re Brilliant! They very efficiently moved all our items, respected our space and were great communicators. Definitely will recommend this team. Thanks Guys! All the best.read more

02:59 23 Nov 24

02:27 05 Dec 24

01:46 01 Dec 24

10:08 26 Nov 24

08:57 01 Dec 24

04:39 23 Dec 24

05:35 20 Jan 25

16:45 25 Jan 25

00:30 01 Feb 25

05:50 31 Jan 25

Alex, Ken & Lawrence were exceptional with our move. Very efficient, and the move was finished quickly for such a large amount of stuff. Very happy and will use them again.read more

03:14 14 Feb 25

12:37 12 Feb 25

01:58 15 Feb 25

04:56 11 Apr 25

01:46 01 Apr 25

05:02 25 Apr 25

11:32 22 Apr 25

Kylie G

00:18 24 May 25

Ethan Z

05:06 26 May 25

Strongly recommend Zoom Removalist to anyoneas they have a good working team ,from the Phone Receptionist, Removalists, Equipment, Big size Truck , Careful and Friendly Attitude and the Cost are A1.read more

Jacman

11:18 21 May 25

Tegan Mackay

22:04 03 Jun 25

Akash Nigam

05:29 24 Jul 25

Coen Young Studio

02:34 29 Jul 25

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On the Hunt for Expert ‘Local Removalists Near Me’?

Often our clients are seeking professional removalists nearby to their home to ensure the movers know and understand their specific area. All of our furniture moving crews have years of experience on the job and have dealt with all types of moves in all areas of Sydney. Each move is conducted with the utmost care, and all items are wrapped, padded and strapped appropriately, even if travelling only a short distance.

We have a reputation for being one of the most reliable moving companies in Sydney, and we have built our business on short distance moves across the region. With our fleet spread across Greater Sydney we have movers close to your home who know your suburb. We assure each and every move so you can have peace of mind when it comes to moving your home. If something is an issue you will be able to resolve it quickly and without fuss with your attentive Move Coordinator. Your dedicated Move Coordinator is assigned to your move so you have a point a contact from the time you first make an enquiry to the time we have put the last item in its rightful new place.

INSTANT QUOTE

Expert local removalists near me

If you're looking for the 'best local removalists near me' we'll make your move seamless and stress-free

Searching ‘Cheap Removalists Near Me’?

If you are seeking ‘cheap removalists near me’ without wanting to sacrifice experience, customer service and reliability, than ZOOM Removals is for you. You will find us the affordable movers near you that don’t compromise on quality. In fact, we are accredited by the hallmark of the moving industry, the Australian Furniture Removers Association (AFRA), so you can be assured our capability exceeds local moving industry standards.

Over the past decade we have worked hard to perfect our moving systems to offer you quality moves at value for money rates. You will be pleasantly surprise just how affordable ZOOM Removal rates are for your upcoming move. If you want to know your full moving costs you can request a fixed price quote if you are moving a three or more bedroom home.

Get your local move quote instantly online, or call 1300 157 448 today to speak to a Move Coordinator about your local removal.

Instant Quote

Cheap local removalists near me' without sacrificing quality

How to Choose the ‘Best Removalists Near Me’: A Guideline

Finding the best removalists nearest you for the right price needn’t be difficult. ZOOM Removals are the highest rated professional movers near and far across Greater Sydney.

We offer the best price for quality going around. We achieve our #1 ranking by our superior service and amazing moving rates. You get more for less when you move home locally with ZOOM Removals. We know Sydney back to front and have seen every move you can imagine. Our experienced movers handle it all with ease, with the moving trucks, equipment and know-how to get your move done efficiently.

NSW Fair Trading Guidelines

How to choose the best moving companies nearest you is provided in NSW Fair Trading’s consumer guideline. See how we compare to their advice:

Compare Services

We boast the highest rating from the greatest number of local independent Google Reviews of any Sydney removalist. Read our reviews below and get in touch with one of our expert Move Coordinators about your move today. You will see we zoom past the competition on value, service and affordability.

Ask for a Written Quote

We offer fixed price moving quotes for homes of 3-bedrooms and above. Our estimator will visit your home at a convenient time to assess your local relocation. For smaller moves we offer competitive removal rates per half hour, so you only pay for what you use from start to finish with a half hour call out charge.

AFRA-accredited

As members we meet and exceed the Australian Furniture Removers Association strict standards for local movers. This ensures we have the right equipment, vehicles, office and crew training needed to complete your move professionally.

Read the Contract

Get an instant moving quote and we include all details of your move in our recommendation. Or read our full moving terms here. Contact us to discuss any questions you may have with one of our experienced Move Coordinators.

Ask Questions Before you Hire

You can find all about our transparent rates and service online, and by getting an instant quote. Or call us on 1300 157 448 to talk to one of our Move Coordinators about any questions you may have.

Ask About Insurance

We carry the typical insurances required by the removals industry including Public Liability, Transit Insurance and Workers Compensation in our standard rates. For a low additional premium per hour we can include Comprehensive Removal Transit Insurance in our rates so your goods are fully insured during the move. See our Removals Insurance page for more information.

Want to read more? See Fair Trading’s online Hiring a Removalistguideline.

To Find Our Best and Cheapest Expert Movers Nearest you Click the Closest Sydney Suburb Below

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Our Sydney Local Removalists Reviews

04:01 25 Jul 18

10:00 04 Jul 18

06:36 14 Aug 18

05:15 04 Aug 18

Frank and Chris did a great job in a tricky apartment space. Booking was really easy and great customer service at head office. Also love the free hire of used boxes.read more

Carl Montenegro

03:10 28 Aug 18

Emma Ward

23:55 30 Aug 18

Frank and Chris were a really great team. Professional, friendly and very helpful and careful. I would recommend them for sure!Thanks guys

#1 rated local movers